IT Services

Rebooting the Code: Industry navigates GenAI disruption and demand uncertainties

Half-yearly Update 28 Aug 2025

The Indian IT Services industry is currently navigating a period of global demand uncertainty and changing delivery models. Although this is creating growth pressures, ICRA maintains a Stable outlook on the industry. The outlook is supported by the well-established business position of Indian IT services companies in the global IT space, controlled wage costs, and stable attrition rates, which are expected to enable the industry to maintain a steady margin profile.

  • Revenue growth in USD terms for ICRA’s sample set of Indian IT services companies is expected to be a modest 2-3% in FY2026 (against 3.6% in FY2025) owing to persistent macroeconomic headwinds in key markets, impacting discretionary IT spends by companies.
  • The US and Europe together account for 80-90% of the industry’s revenues and growth in both these markets has moderated over the past few quarters due to persistent macroeconomic headwinds.
Exhibit 1: Trend in Global ACV

Source: ISG, ICRA Research, Value in USD Billion

Download Summary Subscribe to Full Report
Ask Our Industry Analyst Get in touch with our Business Representative
Please enter your name
Please enter your mobile number
Please enter your email id
Please enter your company name
Name should not be greater than 50 characters
Please choose sector
Please enter your query
Query to have atleast ten characters
Query should not be greater than 1,000 characters
Please verify you are not a Robot.